Please note applications for this role are now closed.
Full list of opportunities here (apologies it’s not mobile friendly yet, we’re working on it as you click).
Heathrow Airport. £80,000 – £90,000 + competitive benefits.
A Head of Strategic Communications to tell the full story of Britain’s Front Door.
Here is what you know about Heathrow Airport:
- It is the UK’s biggest international airport with over 80 airlines flying to over 180 destinations in about 84 countries worldwide.
- It is not only passengers. In terms of the value of the goods it handles, it’s the UK’s largest port.
- In 2016 Heathrow assisted over 75 million passengers to get from one destination to another.
- Over 75,000 people are directly employed at the airport.
- In 2016 , the government announced that expanding Heathrow was its preferred option for additional airport capacity in the South East.
Here are some things you might not know about Heathrow Airport:
- Last year 81% of passengers surveyed described their experience of using Heathrow as “Excellent” or “Good” with massive investment going into improving each experience.
- In 2017 Heathrow will be the only airport in the world to host the restaurants of two Michelin starred chefs as permanent fixtures within its departure lounges.
- Over the past five years Heathrow Airport has been awarded over 50 accolades, with prizes for everything from Mumsnet’s award for family friendly business to “Best Airport in Western Europe” by Skytrax Global Airport Award.
- Heathrow Airport is one of the uncredited locations a la mode for blockbusters from Hollywood to Bollywood.
These facts highlight some of what you know and some of what you don’t know. But beyond mere facts, they show, by their nature, that everyone in the UK will have an opinion about Britain’s Front Door. Opinions which are in many cases, incredibly strong; opinions based on news of expansions, of terminal openings and of government backing but none of them will be based on the full Heathrow story. This is a story of a business which is set on improvement, set on building trust and set on building pride. Heathrow is recruiting a Head of Strategic Communications who will design and implement the step by step process for telling this compelling and superlative laden story.
All of it.
To qualify as the Head of Strategic Communications
This post holder must have the technical expertise to support and facilitate the development and delivery of communications strategy and campaigns, have a good sense of the bigger picture including the political context, and provide strategic communications advice to colleagues and senior leaders. This post-holder must know what good communications strategy and delivery looks like, and must have the confidence to deal with senior people.
They will be expected to provide a strategic view point and an overview of Heathrow’s corporate affairs’ communications activities in order to ensure that:
- there are plans in place to deliver against the priorities;
- activities and campaigns are well-timed and complementary; and
- tactical plans take into account the bigger picture.
Written by Tom Ewen, Director of PR & Corporate Communications
Tom specialises in executive search for senior level corporate communications professionals including Director of Communications, Directors General and Head of Communication roles. More stories from Tom.
Picture by Steve Parsons PA Archive/PA Images. Heathrow 70th anniversary. Joanna Lumley poses by one of a series plaques which each represent ‘an iconic moment of British culture’ from the past seven decades, on the concourse at Terminal 5, Heathrow Airport, to mark the airport’s 70th anniversary.